Manager BI and Analytics
On-siteWaller, Texas, United States
Job Summary
Define, develop, and manage Salesforce Program and Sales Process KPIs aligned to business objectives while partnering with leadership to translate strategic priorities into measurable performance indicators. Design and deliver dashboards, scorecards, and executive reporting for leadership engagement, ensuring consistent, scalable reporting across the organization. Establish standardized KPI definitions, reporting frameworks, and data governance practices by integrating data across systems to deliver a unified view of performance. Analyze trends, identify performance gaps, and provide actionable insights to improve business outcomes, supporting leadership reviews and operating rhythms with accurate, timely analytics. Collaborate cross-functionally to drive adoption of analytics tools and lead continuous improvement of reporting accuracy and insight quality.
Required Qualifications
- 5–8+ years of experience in business intelligence, analytics, sales operations, or a related field
- Experience defining and managing KPIs, dashboards, and performance reporting for business or leadership teams
- Proven experience supporting executive leadership engagement with data-driven insights and reporting
- Experience working with Salesforce or similar CRM platforms, including reporting and performance analytics
- Experience integrating and analyzing data across multiple systems (e.g., CRM, financial, operational)
- Experience leading or mentoring analytics or reporting resources, with accountability for output quality and delivery
- Bachelor's degree in business, psychology, IT, or a related field
- Master's degree preferred
- Certification in change management is highly desirable (e.g., Prosci certification)
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