Manager, Base Operations
On-site · New Haven, Connecticut, United States
Job Summary
Lead Northeast airport operations at Tweed-New Haven Airport and across the region, overseeing all station functions and ensuring safe, efficient, and welcoming experiences for Customers and Crewmembers. Collaborate with Inflight and Tech Ops to align station strategies with company goals, mentor and develop station managers, drive Customer experience metrics (NPS, on-time departures, baggage handling, and overall operational performance), and implement continuous-improvement initiatives and technology rollouts in partnership with corporate teams.
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