Manager, AI Revenue Operations
$100,000–$160,000 year
On-siteNew York City, New York, United States
Job Summary
Define revenue strategies across Sales, Marketing, and Customer Success while aligning funnel definitions, KPIs, and forecasting models. Identify and implement AI use cases for lead scoring, personalization, and automation, partnering with Product and Engineering to integrate LLM-based solutions into the GTM funnel. Own the GTM tech stack, ensuring data integrity and designing scalable workflows to reduce manual work. Build dashboards tracking pipeline health and ARR, delivering actionable insights to inform executive decision-making and optimize conversion rates. This role influences how TicketManager scales its go-to-market engine, leveraging AI to unlock efficiency and competitive advantage for global brands.
Required Qualifications
- Bachelor's Degree Required
- 5–8+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or similar roles within B2B SaaS or high-growth technology environments
- Proven track record of driving revenue growth through systems, data, and process optimization
- Hands-on experience managing and optimizing CRM and GTM tech stacks (Microsoft Dynamics 365 preferred)
- Experience working with AI tools and automation platforms (e.g., enrichment tools, workflow automation, LLM-based solutions)
- Strong understanding of data architecture, integrations, and scalable automation frameworks
- Advanced analytical skills with experience building dashboards, reporting, and forecasting models
- Ability to translate complex data into actionable insights and strategic recommendations
- Experience leading cross-functional initiatives and influencing stakeholders at all levels, including executive leadership
- Demonstrated curiosity and applied experience with AI-driven workflows, automation, or agent-based systems within GTM or business operations
- Strong communication skills with the ability to simplify complex technical concepts for business audiences
- Location: Calabasas, CA (HQ) or New York, NY
- Role is In-Office, Monday-Friday
Desired Qualifications
- Microsoft Dynamics 365
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