Manager, Account Management - Intermodal Operations
$73,000–$90,000 year
HybridChicago, Illinois, United States
Chicago, Illinois, United StatesHybridFull Time$73,000–$90,000 yearSenior LevelBachelors DegreeLarge
Full TimeSenior LevelBachelors DegreeLarge
Job Summary
Translate business unit goals into operational plans for US and MX teams, identifying problems before they surface to solve key pain points for customers and internal stakeholders. Allocate resources to meet objectives while building a data-driven culture of continuous improvement and high-quality customer service. Drive team efficiency, improve account service and financial health, and unlock new business opportunities through measured impact on company objectives. Present to customers, craft account strategy, and influence the broader organization on customer obsession and defect reduction.
Required Qualifications
- Bachelors degree
- 4+ years of working experience
- 2+ years of experience in the Freight industry
- 2+ years of experience in Intermodal
- 1+ years of managerial experience
Desired Qualifications
- Strong organizational skills
- A bias for using data to make informed decisions
- Experience working with hybrid teams and stakeholders to accomplish business goals
- History of setting a vision for a team, especially through use of data
- Trusted advisor across their peer group
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