Manager, Account Management – Acquiring & Acceptance
On-siteParis, Île-de-France, France
Job Summary
Manage and grow relationships with a portfolio of strategic customers across the acquiring and acceptance ecosystem, including acquirers, PSPs, PayFacs, processors, and orchestration providers. Identify, engage, and develop relationships with new accounts and strategic prospects to contribute to market expansion. Develop a deep understanding of customers' organizations and growth objectives, acting as a trusted advisor to deliver measurable business value through Mastercard's broad portfolio of products and services. Lead customer presentations, business reviews, and strategic discussions while partnering with internal teams to navigate complex global organizations. Negotiate and execute commercial agreements, ensuring long-term value creation for both Mastercard and customers. Fluent in French and English, this role requires a Master's degree or equivalent experience in the payments industry.
Required Qualifications
- Strong experience within the payments industry
- Solid understanding of the acquiring ecosystem
- Understanding of the broader payments value chain
- Fluency in French
- Fluency in English (written and spoken)
- Master's degree
- Equivalent professional experience to a Master's degree
Desired Qualifications
- Experience working for an acquirer
- Experience working for a PSP
- Experience working for a PayFac
- Experience working for a processor
- Experience working for a payment technology provider
- Experience working for a merchant
- Genuine interest in technology and innovation
- Curiosity to continuously learn about Mastercard's expanding portfolio of solutions beyond payments
- Strong presentation and communication skills
- Confidence speaking in front of both small and large audiences
- Strong project management capabilities
- Ability to coordinate multiple stakeholders across a highly matrixed organization
- Excellent analytical and problem-solving skills
- Ability to transform customer challenges into actionable business opportunities
- Highly proactive and results-oriented mindset
- Strong ownership and accountability
- Ability to drive initiatives through to completion
- Ability to find pragmatic solutions to complex challenges
- Collaborative team player capability
- Ability to mobilize cross-functional teams around customer priorities and business opportunities
- Ability to prospect and acquire new strategic customers
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