Manager 1, Tax Process Strategy & Solutions
On-siteBengaluru, Karnataka, India or Hyderabad, Telangana, India
Job Summary
Collaborate with process leads and Tax Practice SMEs to define how products fit into business visions, establishing usage targets and assessing performance. Act as the primary functional process owner for third-party or custom-developed solutions, maintaining expertise through lifecycle management and user experience analysis. Partner with BAs and product teams to prioritize business requirements for custom development and vendor enhancements, while designing low-code automations and maintaining integrations with CATT solutions. Develop workpapers, data mappings, and end-user documentation including guides, knowledge docs, and training materials. Lead efforts to improve internal processes through validation and testing, serving as the voice of the business to balance management needs with end-user requests. Coach Associates on performance and provide development support within the Tax Process Strategy & Solutions team.
Required Qualifications
- Bachelor's Degree (preference given to Accounting, Business or Technology major)
- Certified Public Accountant (CPA) or Enrolled Agent (EA), or currently pursuing CPA or EA certification (preferred)
- Lean Six Sigma and/or IIBA certification, or currently pursuing (preferred)
- 10-12 years' experience in an accounting or large-scale implementation facing role, handling highly complex issues, with at least 3 years' experience working with leadership, managers, and individual contributors (required)
- Must be capable of dealing confidently and professionally at executive level and with customers (required)
- Results driven; high integrity; ability to influence, negotiate and build relationships; superior communications skills; make complex decisions and manage change (required)
- Effective communication skills for differing audiences and situations (required)
- Proficiency in Microsoft 365 (e.g. SharePoint, Excel, Teams) and generative AI tools (e.g., ChatGPT, Copilot) (required)
- Prior public accounting experience with mid to large-size firm(s) or other professional services experience (required)
Desired Qualifications
- Tax compliance or advisory experience with deep expertise in accounting or tax fundamentals (preferred)
- Extensive experience with tax compliance systems or financial systems and technology (preferred)
- Experience leading Business or System Analysts in Agile delivery methodology (preferred)
- Prior management experience working within a national tax role in tax software, processes, or both (preferred)
- Awareness of regulatory requirements (7216 Consent, GLBA, GDPR) and InfoSec policies and procedures (preferred)
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