Management
On-site · Denham Springs, Louisiana, United States
Job Summary
Team Leader/Management role at Chick-fil-A in Denham Springs, LA. Responsibilities include participating operationally in day-to-day activities in a high-volume, fast-paced restaurant; providing immediate and respectful responses to guests; assisting in training of new hires and setting the shift tone; leading by example as a friendly, encouraging team player; opening and/or closing, leading shifts, and acting as a key holder; counting drawers and finalizing the day; and ensuring excellent guest service through strong communication, relationship-building with guests, and effective people-management. Requires reliable transportation, the ability to work in a fast-paced environment, strong people skills, and a commitment to superior customer service. Prior experience as shift lead/crew lead/supervisor/restaurant manager is not required but is preferred. Most Chick-fil-A restaurants are independently owned franchised operations.
Required Qualifications
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
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