Management Assistant
$46,000–$53,000 year
On-siteRoslindale, Massachusetts, United States
Job Summary
Answer telephones, direct incoming calls, and greet visitors to the management office. Assist residents with move-ins, parking assignments, and maintenance requests while taking and following up on service requests. Process rent checks, prepare reports, maintain resident files, and coordinate rental activities and inspections. Schedule various services, facilitate resident events, and cover the office during the Property Manager's absence. Utilize MS Office and Entrata to manage documents and data. Work Monday through Friday from 9 a.m. to 5 p.m. in Roslindale.
Required Qualifications
- Excellent resident relations
- Customer service skills
- Telephone skills
- General Office Skills
- Good communication skills, both verbal and written
- Strong organizational skills
- Attention to detail
- Ability to work on simultaneous tasks calmly and effectively
- Interest and ability to interact with other people effectively
- Interest and ability to learn
- Knowledge of Microsoft Word
- Knowledge of Excel
- Business English and letter format
- Prior work experience in an office environment
- Ability to organize priorities effectively
- Strong knowledge of computer applications such as Word, Excel
- Ability to multi-task
- Monday - Friday, 9 a.m. - 5 p.m. schedule
Desired Qualifications
- Experience with Entrata
- Ability to work effectively with a wide variety of individuals
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