Managed Services Solutions Specialist

Role focuses on supporting the Managed Services sales process as a primary contact for enquiries and opportunities; maintaining in-depth knowledge of the Managed Services portfolio to support client conversations, presentations, and demos; assisting Account Managers and BDMs with high-quality proposals, tenders, and sales materials; delivering product awareness and enablement training to boost sales capability and service adoption; managing opportunities in the CRM with accurate pipeline, forecasting, and reporting; collaborating with Service Delivery and Technical teams to gather information for client solutions; following up on quotes, providing sales reporting, and progressing opportunities to maximise conversion; building strong relationships across internal sales, technical, and delivery teams; contributing to service documentation, collateral, and continual service improvement initiatives; supporting internal campaigns and activities to advance the Managed Services portfolio. The role is based at the HQ in Pocklington, UK with 2-3 days per week in the office, and involves working within an MSP/IT services environment with a focus on sales, pre-sales, or delivery and a customer-facing, growth-oriented trajectory; UK public sector focus and strategic partnerships with technology providers are key context, with responsibilities spanning awareness, proposals, tender support, CRM management, and cross-functional collaboration.