Maker/Learning Lab Assistant
On-siteLouisville, Kentucky, United States
Job Summary
Oversee the Maker/Learning Lab by developing and maintaining STEM-related events, assisting the IT department with daily operations, and ensuring a safe, clean environment for patrons. Train users on machinery including 3D printers, sublimation printers, and sewing machines while troubleshooting technical issues and enforcing lab policies. Operate and maintain equipment, inventory, and software; develop staff training plans and implement new technology projects. Track space usage statistics and establish performance benchmarks. Work evenings and weekends as required within the Bullitt County Public Library's Outreach and Events Department.
Required Qualifications
- High school diploma or equivalent
- some college
- A minimum of two years' experience in computer or technology-related services
- Understands and utilizes the network architecture
- Proficient in MS Office suite, including Excel and Outlook
- Reads and speaks English proficiently
- Must be willing to work evenings and weekends as required
- Excellent technology troubleshooting skills
- problem-solving abilities
- Communicates effectively in written and oral expression
- Strong attention to detail
- Strong people skills
- commitment to providing excellent customer service to patrons and staff
- Works both independently and collaboratively
- Adapts to change
- Effectively learns and integrates new technologies
- Exercises reasonable and independent judgment
- Manages and prioritizes multiple tasks
- Demonstrates flexibility to work various shifts to accommodate the needs of the position, including evenings and weekends
- Communicates effectively with staff and patrons, both orally and in writing
- Talks about technology in a user-friendly way with patrons and staff
- Interprets and implements library policy
- Works on multiple projects simultaneously
- Works both independently and with staff in a team environment
- Reads and writes, including by hand or typing
- Understands and follows verbal and written directions
- Projects a positive attitude and excellent interpersonal skills
- ability to see at close range
- Fine hand manipulation
- occasionally lift and/or move up to 50 pounds
Desired Qualifications
- some college preferred
- Experience or familiarity with the operation and processes involved with 3D printing, sublimation printing, sewing, and the use of basic hand tools is highly desirable
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