Major Accounts Management Leader
HybridJohannesburg, Gauteng, South Africa
Johannesburg, Gauteng, South AfricaHybridFull TimeSenior LevelBachelors DegreeEnterprise
Full TimeSenior LevelBachelors DegreeEnterprise
Job Summary
Guide client servicing and placement teams in managing and growing the mining portfolio while serving as a Senior Relationship Officer for key client contacts. Evaluate risks, review loss experience data, and develop solutions to articulate impact and leverage analytics for recommendations across product lines. Train and mentor team members to ensure upskilling meets client needs, while supporting the Industry Leader in establishing growth and retention strategies for client servicing and placement teams. Build strong relationships with key clients and respond to complex needs to improve the client experience.
Required Qualifications
- 15 - 20+ years of commercial insurance experience
- client-facing experience in insurance products and services
- Bachelor's degree / IISA Qualification
- Proven success as a senior-level commercial leader and business advisor, driving revenue growth through proactive networking, strategic analysis, and insightful solutions while working with clients and/or client teams
- Strong commercial skills and a growth-oriented mindset, showcasing the ability to develop innovative commercial strategies that align with Marsh's commercial priorities
- Proficient in navigating and effectively managing internal stakeholders across Marsh within the region/zone, ensuring alignment and collaboration to drive sales success
- Strong communication skills
- cross-functional team working perspective
- detail-oriented
- strong analytical thinking ability
- planning skills
- Advanced level of English, both written and spoken
- Experience in managing assigned accounts through the client life cycle, including the renewal process
- Solid coverage, account management, and risk management knowledge
- Strong analytical and problem-solving skills
- Must be able to work onsite with clients at least three days per week
Desired Qualifications
- preference for client-facing experience in insurance products and services
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