The Colony Hotel logo
The Colony Hotel6 months ago

Maitre D'

On-site · Palm Beach, Florida, United States

Type
Full Time
Level
Mid Level
Education
No Requirement
Company size
Unknown

Job Summary

The Restaurant Reservations Manager role focuses on ensuring an exceptional guest journey by managing reservations, optimizing service pace, and leading the host team. It requires cultivating relationships with patrons, supervising staff, and overseeing seamless dining room operations.

Required Qualifications

  • Experience in luxury hospitality, lead hosting, or Maître d’ type roles.
  • A polished, confident presence with exceptional communication skills.
  • A passion for delivering personalized, memorable guest experiences.
  • Ability to remain calm under pressure and make sound decisions in fast-paced environments.
  • Flexibility to work evenings, weekends, and holidays as business requires.

Desired Qualifications

  • Expertise in fine-dining etiquette and reservation systems.
  • Knowledge of reservation software (RESY preferred) Open Table, etc.
  • Excellent communication, organizational, and problem-solving abilities.
  • Demonstrated ability to coach and mentor team members to deliver consistent, high-quality service.
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The Colony Hotel

Maitre D'

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