Maitre D
$41,600–$45,760 year
On-siteLos Angeles, California, United States
Job Summary
Greet and welcome guests with a warm demeanor, manage reservations by booking, modifying, and canceling them, and coordinate seating arrangements to ensure smooth table turnover. Supervise front-of-house staff including hosts and servers, handle guest inquiries and special requests, and resolve conflicts constructively. Monitor the dining room environment for cleanliness and ambiance, collaborate with kitchen and bar staff for timely delivery, and assist in training new employees on standard operating procedures. Prepare daily reports on guest feedback and service performance while enforcing front-of-house policies. Requires 3 to 5 years of experience in fine dining, excellent communication skills, and the ability to stand and walk for extended periods. Medical, dental, and vision insurance, plus paid time off, are provided.
Required Qualifications
- High school diploma or equivalent qualification
- Minimum of 3 to 5 years of experience in a similar role in a fine dining or upscale restaurant environment
- Excellent communication and interpersonal skills with a focus on customer service
- Strong leadership and organizational abilities
- Ability to multitask and handle high-pressure situations with professionalism
- In-depth knowledge of front-of-house operations, including reservation systems and guest management
- Strong problem-solving skills and the ability to make decisions quickly
- A positive and proactive attitude with a commitment to delivering exceptional service
- Able to stand and walk for extended periods
- Ability to lift and carry up to 25 lbs
Desired Qualifications
- Certificate in Hospitality Management or related experience is a plus
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