Maitre D' - Front Desk
On-site · Scottsdale, Arizona, United States
Job Summary
Check in and greet guests with a warm and friendly welcome; provide over-the-top, exceptional guest service; ensure front of house and guest lounge is maintained to Squeeze standards; become expert at all things app-related, assisting guests with downloading the app, setting up accounts, booking appointments, becoming a member, completing their appointment, and more; resolve guest issues in the shop; experience requirements include 1+ year in retail, preferably technology or front-desk, service-related experience; proven track record in delivering an exceptional guest experience; excellent problem solving and troubleshooting skills; strong communication and multi-tasking skills; experience with Zendesk a plus; exceptional guest-service orientation and willingness to grow with a guest-first brand in health and wellness.
Required Qualifications
- 1+ year in retail, preferably technology or front-desk, service-related experience
- Proven track record in delivering an exceptional guest experience
- Excellent problem solving and troubleshooting skills
- Strong communication and multi-tasking skills
- Experience with Zendesk a plus
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