Maintenance Technician - Student Housing
On-siteThe Pointe, Maryland, United States
Job Summary
Complete routine service requests within 24 hours, including spot cleaning model and vacant units daily, inspecting common areas before 9 am, and managing peak day trash pickup. Perform make-ready preparation by installing vendor locks, completing turnkey checklists, and coordinating with vendors during move-in and move-out processes. Maintain the maintenance shop, log pool chemicals and safety compliance documents, and conduct monthly inspections for safety hazards and quarterly unit checks. Provide on-call coverage during non-business hours and weekends as directed by the Maintenance Supervisor.
Required Qualifications
- Working knowledge of electric, plumbing, HVAC and basic construction
- A general mechanical aptitude combined with a willingness and desire to learn
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Professional demeanor resulting from previous maintenance experience
- Excellent customer service skills
- Good communication and listening skills
- Able to be an effective team player and interact well with others
- Organized and detail-oriented
- Patient, even-tempered and works well under pressure
- Effective time management skills
- Able to maintain confidentiality
- Able to follow directions from a supervisor
- Able to understand and follow posted work rules and procedures
- Able to accept constructive criticism
- Must have own tools
- Able to climb and work from ladders and the ability to lift and carry heavy loads
- Able to work weekends or overtime as job requires
- Able to be on call weekends and after hours
- High school diploma or general education degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience
- Certified HVAC as required
- Valid driver's license and proof of insurance
- Must be available for weekend coverage of common areas
- Must be available for Saturday afternoon cleans
- Must be available for on call coverage during non business hours
- Must be able to complete turns within 24 hours of receiving keys from resident
- Must be able to complete workorders within 24 hours
- Must be able to obtain authorization to work overtime from Maintenance Supervisor or Community Manager
- Must be able to obtain Maintenance Supervisor signature on form once work is finalized
- Must be able to keep abreast of changes to MSDS sheets
- Must be able to report missing/broken equipment immediately to Maintenance Supervisor
- Must be able to place notice in each unit reiterating community policies regarding trash, recycling and proper HVAC operation
- Must be able to communicate vendor make-ready issues to Maintenance Supervisor
- Must be able to ensure Maintenance Supervisor has walked unit and has approved all work to be done prior to start
- Must be able to complete a turnkey checklist for each unit as work is completed
- Must be able to enforce trash standards on property
- Must be able to log and maintain pool chemicals daily, according to local code
- Must be able to maintain MSDS/OSHA/EPA logs in shop and office
- Must be able to inform Maintenance Supervisor of supplies needed
- Must be able to review Preventative Maintenance Calendar on monthly basis
- Must be able to perform Car Checks
- Must be able to perform Breezeway Inspections
- Must be able to perform Safety and Trip Hazard Inspections
- Must be able to attend a monthly safety meeting
- Must be able to replace filters on a quarterly basis
- Must be able to inspect units for mold and other problems during filter installs
- Must be able to assist in the verification of inventory as directed
- Must be able to work with vendors during process
- Must be able to complete unit punch at the direction of Maintenance Supervisor
- Must be able to provide input to Maintenance Supervisor regarding vendors' status and adherence to schedule
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