Maintenance Technician II
On-sitePhoenix, Arizona, United States
Job Summary
Review daily calendars for assigned work orders and schedule tasks to communicate expected arrival times to residents. Complete property maintenance including plumbing, electrical, HVAC, carpentry, and external repairs while gathering repair information and ensuring supplies are available. Close out all work orders timely, taking before and after photos to document completed work. Track tool usage for restocking, perform property rekeying, and conduct pre-move-in audits. Communicate repair status with the Austin Support Center and maintain service level agreement turn-around times. Travel to properties in the metro area to address issues identified by residents.
Required Qualifications
- HS Diploma or GED
- Minimum of 1-year in maintenance with single-family or multi-family property management company
- Vocational/technical school and/or college considered a plus
- Basic knowledge of building and property management codes
- Knowledge of HVAC, electrical, plumbing, carpentry, lock key and general household repairs
- Good communication and written skills
- Great organizational and customer service/satisfaction philosophy
- Must have a current and valid driver's license
- Be at least 21 years old
- Must be able to multi-task in a fast-paced work environment
- Ability and willingness to learn all aspects of the Maintenance Technician position and continue to grow and develop to the next level within the company
- Ability to physically perform duties including unassisted lifting up to 50 pounds, bending, walking, kneeling, stretching, working on step ladders or extension ladders up to 30 feet, working in confined spaces, and working in all climates and unclean environments
Desired Qualifications
- Entry level knowledge of technology but the ability to learn, adapt and grow
- An understanding of a great move in experience and performing pre move in audits/repairs prior to a new move in
- Novice level knowledge of plumbing, electrical and carpentry work with the expectation of development and growth
- Vocational/technical school and/or college
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