Maintenance Technician I - Stonegate
On-site · Indianapolis, Indiana, United States
Job Summary
Maintenance Technician I responsible for coordinating tasks and supplies to prepare vacant units for re-occupancy, maintaining overall property condition including exteriors, common areas, vacant units, and surrounding grounds; performing preventative and corrective maintenance; handling trash, janitorial duties, snow removal, and landscaping; installing or assisting with appliances; painting and caulking; performing quality control checks; assisting in diagnosing and repairing electrical and plumbing systems, HVAC, and related appliances; preparing units for painting; creating punch lists; and maintaining positive resident/vendor relationships. Requires at least one year of related experience, reliable transportation, willingness to travel (1-3 days), strong communication and customer service skills, problem-solving abilities, and proficiency with hand and power tools.
Required Qualifications
- One (1) year minimum of prior experience or related experience.
- Must have reliable transportation as necessary to safely and effectively carry out the responsibilities listed above.
- Must be willing and able to travel.
- Excellent communication skills are critical, including verbal and written.
- Must possess superior customer service, communication, and interpersonal abilities.
- Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.
- Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities
- Superior analytical and problem-solving capabilities.
- A strong strategic and business mindset.
- Excellent organizational skills.
- Knowledge of apartment building maintenance.
- Knowledge and skilled in minor repairs and hand tool use.
- Demonstrated knowledge and ability to diagnose and repair routine maintenance issues.
- Knowledge and ability to operate power tools.
- Ability to manage difficult or emotional customer situations; respond promptly to customer needs; Solicit customer feedback to improve service; respond to requests for service and assistance; and meet commitments.
- Ability to prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; and develop realistic action plans.
- Ability to focus on solving conflict, maintain confidentiality, and keep emotions under control.
- Ability to balance team and individual responsibilities; exhibit objectivity and openness to others’ views; give and welcome feedback; contribute to building a positive team spirit.
- Ability to follow instructions and respond to management directives.
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