Maintenance Technician I - Grovewood Manor

Job Summary

Required Qualifications

• •One (1) year minimum of prior experience or related experience
• •Must have reliable transportation as necessary to safely and effectively carry out the responsibilities listed above
• •Must be willing and able to travel
• •Generally, travel commitments are 1-3 days maximum; however, they may occur weekly
• •Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings
• •Travel required
• •Must be able to lift or move up to 20 pounds
• •Must be able to install or assist with the installation of appliances
• •Must possess superior customer service, communication, and interpersonal abilities
• •Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations
• •Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities
• •Superior analytical and problem-solving capabilities
• •A strong strategic and business mindset
• •Excellent organizational skills
• •Knowledge of apartment building maintenance
• •Knowledge and skilled in minor repairs and hand tool use
• •Demonstrated knowledge and ability to diagnose and repair routine maintenance issues
• •Knowledge and ability to operate power tools
• •Ability to manage difficult or emotional customer situations; respond promptly to customer needs; Solicit customer feedback to improve service; respond to requests for service and assistance; and meet commitments
• •Ability to prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; and develop realistic action plans
• •Ability to focus on solving conflict, maintain confidentiality, and keep emotions under control
• •Ability to balance team and individual responsibilities; exhibit objectivity and openness to others' views; give and welcome feedback; contribute to building a positive team spirit
• •Ability to follow instructions and respond to management directives
• •Excellent communication skills are critical, including verbal and written
• •Close vision
• •Distance vision
• •Color vision
• •Peripheral vision
• •Depth perception
• •The ability to adjust focus

Desired Qualifications

• •Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together
• •Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved
• •Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships
• •Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business – carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions
• •You value respect, service, performance, and collaboration
• •These values drive our culture and success
• •We recruit employees who embody them
• •When you join our team, you will be part of an environment that fosters growth and enables excellence
• •You will also meet passionate employees who work together to advance our mission and create a culture of excellence recognized by industry associations
• •In 2020, Millennia ranked #1 on the Affordable Housing Finance (AHF) list of Top 10 Companies Completing Substantial Rehabilitation, #4 on the AHF list of Top 50 Affordable Housing Owners, and #18 on the Multi-Housing News list of Top Developers