Maintenance Technician at Autumn Ridge Apartments
On-siteRaleigh, North Carolina, United States
Job Summary
Complete service requests for occupied and vacant homes, performing plumbing, electrical, HVAC, and appliance repairs while diagnosing and troubleshooting issues independently. Execute preventative maintenance on building systems and residential equipment, and assist with make-ready processes for new residents. Maintain property cleanliness by walking the community, removing debris, and using tools to service sidewalks and parking areas. Support pool and spa maintenance through cleaning and safety inspections, documenting all tasks in property management systems. Interact professionally with residents and vendors to ensure timely resolution of service requests, and communicate work progress to the Service Manager. Follow all safety policies, including OSHA and ADA standards, and work standard community hours with availability for an on-call rotation.
Required Qualifications
- High school diploma or equivalent
- Valid driver's license and reliable transportation
- 2+ years of experience in multifamily property maintenance
- EPA Certification (Type II or Universal)
- Strong working knowledge of HVAC systems, plumbing, electrical, pool/spa maintenance, and appliance repair
- Ability to diagnose and resolve maintenance issues independently
- Experience with preventative maintenance programs and property upkeep
- Strong problem-solving skills and attention to detail
- Professional attitude with a strong customer service mindset
- Ability to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety and operating manuals and procedures
- Ability to communicate effectively with residents, vendors, and team members
- Ability to provide basic tools needed for maintenance work, including HVAC gauges if certified
- Availability to work standard community hours, including evenings and weekends
- Availability to participate in an on-call rotation and provide after-hours emergency services with the support of the Service Manager
- Regularly required to stand
- Ability to climb stairs, walk, and balance is frequently needed
- Sit, stoop, kneel, crouch, or crawl is frequently needed
- Push or pull to move equipment, appliances, open and close doors, etc.
- Climb ladders to perform routine maintenance/repairs
- Grasping/gripping/turning to operate tools, equipment, and/or the phone frequently needed
- Ability to taste or smell is frequently needed
- Reaching above the shoulders frequently needed
- Finger dexterity to operate tools frequently needed
- Lifting and/or moving up to 75 lbs. regularly needed. Occasionally, over 75 lbs. is needed. Rarely will over 150 lbs. be needed. Weights over 50 lbs. should be accomplished with assistance from one or more persons
- Constant need for vision in small detail, beyond arm's reach, peripheral, depth perception, and the ability to adjust focus
- Constant need for talking and hearing to communicate with residents and associates
Desired Qualifications
- CPO is preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.