Maintenance Supervisor - Promenade
$70,720–$79,040 year
On-siteAuburn, Washington, United States
Job Summary
Oversee day-to-day maintenance operations and physical upkeep of assigned communities, ensuring adherence to safety standards and company objectives. Lead, direct, and supervise maintenance employees by providing performance feedback, conducting interviews, and managing recruitment and onboarding. Manage work orders, complete make-ready tasks such as painting and flooring, and schedule contracted vendor services. Administer maintenance functions including inventory tracking, data entry, and safety record maintenance. Supervise community grounds, pool maintenance, and system testing for boilers, elevators, and fire controls. Conduct regular inspections, manage landscape maintenance, and oversee contractors for professional repairs. Respond to after-hours emergency calls, enforce on-call schedules, and remove snow and ice as needed. Maintain equipment and supplies within budget, secure company vehicles, and ensure workshops remain safe and orderly. Follow up on unresolved customer service issues and promote resident satisfaction through exceptional service.
Required Qualifications
- Minimum 3 years of related maintenance experience, preferably at a supervisory level
- High school education or equivalent
- Must be 18 years of age or older
- Valid driver's license
- Must be able to speak, read and write English in a manner sufficient to carry out duties
- Successful completion of background check and drug screen
- Must be legally qualified to work in the U.S. meeting I-9 guidelines
Desired Qualifications
- Prefer relevant professional certifications such as CPO and CAMT
- Experience successfully leading a team with the ability to source, interview and manage employee performance
- High level of competency and efficiency in all aspects of maintenance operations including electrical, plumbing, pool maintenance, appliance repair, carpentry, and painting
- Thorough knowledge of Federal Fair Housing and other applicable local, state, or federal regulations
- Ability to provide exceptional customer service to address the needs of residents in a friendly and professional manner
- Proficient using MS Office Suite (Word, Excel, PowerPoint, and Outlook) and property management software, preferably Yardi
- Excellent written and verbal communication skills
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