Maintenance Supervisor

Job Summary

Required Qualifications

• •At least 3 years of multifamily property maintenance experience
• •One year of supervisory experience
• •Expertise in plumbing, HVAC, appliance repair, electrical, and carpentry work
• •Valid Driver's License
• •Must be available for on-call and weekend work
• •Must be able to lift 50 lbs
• •Must be able to climb ladders
• •Must be able to work in inclement weather
• •Must be able to stand and walk frequently
• •Must be able to read, comprehend, write, perform calculations, and communicate verbally
• •Must be able to work in an elevated site
• •Must be able to walk on uneven ground
• •Must be able to squat, bend neck/waist, twist neck/waist, push, and pull
• •Must be able to travel to sister communities to provide maintenance support
• •Must be able to comply with Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry
• •Must be able to report to work during inclement weather conditions
• •Must be able to practice proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards
• •Must be able to immediately report any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to the appropriate individual(s)
• •Must be able to comply with Avanath's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety-related laws and requirements, and reporting accidents and incidents promptly and accurately
• •Must be able to follow established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s)
• •Must be able to conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry
• •Must be able to challenge all team members to achieve higher levels of performance by establishing and communicating immediate and long-term goals
• •Must be able to develop standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Avanath standards
• •Must be able to supervise, train, and schedule maintenance activities for maintenance staff under the direction of Community Manager
• •Must be able to monitor work progress of each maintenance staff on a daily basis; provide immediate assistance and instruction if needed
• •Must be able to provide input to the Community Manager regarding employee performance evaluations
• •Must be able to conduct and/or attend regularly scheduled Avanath safety meetings, ensure all MSDS sheets are current and readily accessible, and keep up to date on all OSHA and other safety-related laws and requirements to ensure community compliance
• •Must be able to practice proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to the appropriate individual(s)
• •Must be able to comply with Avanath's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety-related laws and requirements, and reporting accidents and incidents promptly and accurately
• •Must be able to follow established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s)
• •Must be able to conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry
• •Must be able to demonstrate customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency
• •Must be able to project a favorable image of the community to achieve property objectives and public recognition
• •Must be able to ensure consistency, follow-up, and follow-through in dealing with residents on all matters
• •Must be able to enforce policies of the community that are delegated by Community Manager
• •Must be able to assist and complete work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements
• •Must be able to coordinate, schedule, and respond to resident/management requests and work orders
• •Must be able to ensure all repairs and replacements are necessary for community common areas and units
• •Must be able to support cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment
• •Must be able to inspect grounds, building, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns
• •Must be able to manage and order maintenance supplies inventory while adhering to budget guidelines set by Community Manager and Building Services
• •Must be able to maintain a preventative maintenance program that extends the life of the community while minimizing future repairs
• •Must be able to maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines
• •Must be able to maintain hazard communications program; teach and promote safe work practices
• •Must be able to manage unit inspections
• •Must be able to be responsible for key control of the community
• •Must be able to maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc
• •Must be able to manage and participate in on-call emergencies in the community
• •Must be able to plan for and utilize property resources, equipment, and supplies economically by obtaining bids/pricing from vendors, suppliers, and contractors
• •Must be able to give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency
• •Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff
• •Must be able to adopt a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities
• •Must consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns
• •Must consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges
• •Must possess very strong organizational skills and ability to handle multiple priorities
• •Must possess solid interpersonal and customer service skills
• •Must be able to effectively lead and coach others
• •Must be able to demonstrate attention to detail
• •Must be able to effectively communicate with residents and staff
• •Must be able to effectively manage vendor relationships
• •Must be able to effectively manage regulatory relationships
• •Must be able to effectively manage social services partnerships
• •Must be able to effectively manage community manager relationships
• •Must be able to effectively manage staff relationships
• •Must be able to effectively manage resident relationships
• •Must be able to effectively manage emergency situations
• •Must be able to effectively manage maintenance projects
• •Must be able to effectively manage budget
• •Must be able to effectively manage inventory
• •Must be able to effectively manage safety programs
• •Must be able to effectively manage compliance programs
• •Must be able to effectively manage training programs
• •Must be able to effectively manage performance evaluations
• •Must be able to effectively manage work orders
• •Must be able to effectively manage repairs
• •Must be able to effectively manage replacements
• •Must be able to effectively manage inspections
• •Must be able to effectively manage records
• •Must be able to effectively manage reports
• •Must be able to effectively manage communications
• •Must be able to effectively manage meetings
• •Must be able to effectively manage documentation
• •Must be able to effectively manage policies
• •Must be able to effectively manage procedures
• •Must be able to effectively manage standards
• •Must be able to effectively manage guidelines
• •Must be able to effectively manage regulations
• •Must be able to effectively manage laws
• •Must be able to effectively manage requirements
• •Must be able to effectively manage obligations
• •Must be able to effectively manage responsibilities
• •Must be able to effectively manage duties
• •Must be able to effectively manage tasks
• •Must be able to effectively manage activities
• •Must be able to effectively manage operations
• •Must be able to effectively manage processes
• •Must be able to effectively manage systems
• •Must be able to effectively manage networks
• •Must be able to effectively manage infrastructure
• •Must be able to effectively manage facilities
• •Must be able to effectively manage properties
• •Must be able to effectively manage communities
• •Must be able to effectively manage residents
• •Must be able to effectively manage staff
• •Must be able to effectively manage vendors
• •Must be able to effectively manage contractors
• •Must be able to effectively manage suppliers
• •Must be able to effectively manage partners
• •Must be able to effectively manage stakeholders
• •Must be able to effectively manage clients
• •Must be able to effectively manage customers
• •Must be able to effectively manage tenants
• •Must be able to effectively manage owners
• •Must be able to effectively manage investors
• •Must be able to effectively manage shareholders
• •Must be able to effectively manage board members
• •Must be able to effectively manage executives
• •Must be able to effectively manage managers
• •Must be able to effectively manage supervisors
• •Must be able to effectively manage team members
• •Must be able to effectively manage employees
• •Must be able to effectively manage workers
• •Must be able to effectively manage personnel
• •Must be able to effectively manage human resources
• •Must be able to effectively manage talent
• •Must be able to effectively manage people
• •Must be able to effectively manage culture
• •Must be able to effectively manage values
• •Must be able to effectively manage ethics
• •Must be able to effectively manage integrity
• •Must be able to effectively manage accountability
• •Must be able to effectively manage responsibility
• •Must be able to effectively manage transparency
• •Must be able to effectively manage communication
• •Must be able to effectively manage collaboration
• •Must be able to effectively manage teamwork
• •Must be able to effectively manage leadership
• •Must be able to effectively manage management
• •Must be able to effectively manage direction
• •Must be able to effectively manage guidance
• •Must be able to effectively manage support
• •Must be able to effectively manage assistance
• •Must be able to effectively manage help
• •Must be able to effectively manage service
• •Must be able to effectively manage care
• •Must be able to effectively manage attention
• •Must be able to effectively manage focus
• •Must be able to effectively manage energy
• •Must be able to effectively manage motivation
• •Must be able to effectively manage inspiration
• •Must be able to effectively manage enthusiasm
• •Must be able to effectively manage passion
• •Must be able to effectively manage commitment
• •Must be able to effectively manage dedication
• •Must be able to effectively manage loyalty
• •Must be able to effectively manage trust
• •Must be able to effectively manage respect
• •Must be able to effectively manage confidence
• •Must be able to effectively manage belief
• •Must be able to effectively manage faith
• •Must be able to effectively manage hope
• •Must be able to effectively manage optimism
• •Must be able to effectively manage positivity
• •Must be able to effectively manage happiness
• •Must be able to effectively manage joy
• •Must be able to effectively manage satisfaction
• •Must be able to effectively manage success
• •Must be able to effectively manage achievement
• •Must be able to effectively manage growth
• •Must be able to effectively manage development
• •Must be able to effectively manage learning
• •Must be able to effectively manage improvement
• •Must be able to effectively manage innovation
• •Must be able to effectively manage creativity
• •Must be able to effectively manage invention
• •Must be able to effectively manage discovery
• •Must be able to effectively manage exploration
• •Must be able to effectively manage research
• •Must be able to effectively manage analysis
• •Must be able to effectively manage evaluation
• •Must be able to effectively manage assessment
• •Must be able to effectively manage measurement
• •Must be able to effectively manage monitoring
• •Must be able to effectively manage tracking
• •Must be able to effectively manage reporting
• •Must be able to effectively manage documentation
• •Must be able to effectively manage recording
• •Must be able to effectively manage archiving
• •Must be able to effectively manage storage
• •Must be able to effectively manage retrieval
• •Must be able to effectively manage access
• •Must be able to effectively manage security
• •Must be able to effectively manage privacy
• •Must be able to effectively manage confidentiality
• •Must be able to effectively manage protection
• •Must be able to effectively manage safety
• •Must be able to effectively manage health
• •Must be able to effectively manage wellness
• •Must be able to effectively manage fitness
• •Must be able to effectively manage nutrition
• •Must be able to effectively manage exercise
• •Must be able to effectively manage recreation
• •Must be able to effectively manage leisure
• •Must be able to effectively manage relaxation
• •Must be able to effectively manage rest
• •Must be able to effectively manage sleep
• •Must be able to effectively manage sleep
• •Must be able to effectively manage sleep
• •Must be able to effectively manage sleep
• •Must be able to effectively manage sleep
• •Must be able to effectively manage sleep
• •Must be able to effectively manage sleep
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