Maintenance Supervisor at Timber Hollow Apartments
On-siteFairfield, Ohio, United States
Job Summary
Oversee all maintenance operations for the community, including service requests, make-ready processes, and preventative maintenance programs. Schedule, prioritize, and assign work orders to ensure timely completion while performing and supporting tasks across HVAC, plumbing, electrical, and general repairs. Lead, train, and develop the service team, managing hiring, onboarding, performance management, and daily work direction. Manage vendor relationships, source and supervise contractors, and handle inventory, ordering, and delivery of supplies within budget. Ensure property safety and compliance with OSHA standards, enforce safety policies, and conduct regular inspections to identify risks. Address resident service requests promptly with a customer-first approach and maintain accurate documentation, reports, and SDS logs. Work standard community hours including evenings and weekends, with availability for an on-call rotation.
Required Qualifications
- High school diploma or GED
- Valid driver's license and reliable transportation
- 2+ years of experience in multifamily property maintenance
- 2+ years of experience leading or supervising maintenance teams
- EPA Certification (Type II or Universal)
- Proficiency in Microsoft Office
- Ability to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety and operating manuals and procedures
- Ability to communicate effectively with residents, vendors, and team members
- Availability to work standard community hours, including evenings and weekends
- Availability to participate in an on-call rotation
- Regularly required to stand
- Ability to climb stairs, walk, and balance is frequently needed
- Sit, stoop, kneel, crouch, or crawl is frequently needed
- Push or pull to move equipment, appliances, open and close doors, etc.
- Climb ladders to perform routine maintenance/repairs
- Grasping/gripping/turning to operate tools, equipment, and/or the phone frequently needed
- Ability to taste or smell is frequently needed
- Reaching above the shoulders frequently needed
- Finger dexterity to operate tools frequently needed
- Lifting and/or moving up to 75 lbs. regularly needed. Occasionally, over 75 lbs. is needed. Rarely will over 150 lbs. be needed. Weights over 50 lbs. should be accomplished with assistance from one or more persons
- Constant need for vision in small detail, beyond arm's reach, peripheral, depth perception, and the ability to adjust focus
- Constant need for talking and hearing to communicate with residents and associates
Desired Qualifications
- Certified Pool Operator (CPO) certification
- CAMT certification
- Experience with Entrata
- Strong technical knowledge of HVAC, plumbing, electrical, and general maintenance systems
- Experience with inventory management, vendor coordination, and budgeting
- Strong leadership, communication, and organizational skills
- Ability to multitask and perform effectively in a fast-paced environment
- Professional attitude with a strong customer service mindset
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