Maintenance Engineer
On-siteFayetteville, North Carolina, United States
Job Summary
Oversee, coordinate, and assist in daily maintenance activities for hotel properties, ensuring repairs, preventative maintenance, and engineering tasks are completed as directed. Supervise and maintain critical systems including fire and life safety, HVAC, plumbing, electrical, kitchen appliances, and pool equipment. Administer the preventative maintenance program, conduct safety and security training for co-workers, and manage vendor relationships to obtain bids and cost estimates. Perform skilled repair operations using power tools and welding equipment while monitoring tool inventories and supplies. Correct discrepancies found during fire and safety inspections and drive to local stores for last-minute supplies as needed. Work nights, weekends, and holidays with a 30-minute on-call response time, handling guest complaints and resolving disputes in a service-oriented manner.
Required Qualifications
- Two or more years of maintenance, construction or related experience
- Must be able to work well in stressful, high-pressure situations
- Must comprehend and understand complex maintenance systems such as electronic door locks, make up air systems, laundry equipment, tankless water heaters, HVAC systems
- Must maintain composure and objectivity under pressure
- Must be effective in handling problems in the workplace
- Must be effective at listening to, understanding and clarifying concerns and issues raised by associates and guests
- Approach all encounters with guests and associates in a friendly, service-oriented manner
- Comply and encourage safe and efficient hotel operations
- Maintain a friendly and warm demeanor at all times
- Long hours are sometimes required
- Strenuous work- exertion up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Ability to stand for long hours at a time
- Will be required to work nights, weekends and holidays
- Will be required to work in fast paced environment
- Will be required to be on call when away from work within 30 minutes response time
Desired Qualifications
- hotel or multi-family experience preferred
- Technical or engineering degree/certification from a recognized technical school or institute is preferred
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