Maintenance Coordinator
On-siteMedford, Massachusetts, United States
Job Summary
Oversee inventory productivity at the branch to support timely service while mitigating loss risk, maintaining optimal parts levels through daily ordering and partnering with Centralized Parts Ordering. Receive and store parts in an organized manner, ensuring PartsNet updates, frequent cycle counts, and availability of batteries, tires, and warranty items. Process vendor payments and coordinate repair scheduling with Customer Service. Perform process analyses on inventory, profitability, and warranty campaigns to investigate issues and recommend solutions using ServiceNet or AS400. Support the branch financial manager with performance data and complete assigned projects. Located at the Medford, MA facility.
Required Qualifications
- Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss
- Maintain optimal inventory levels through ordering parts according to sourcing procedure ensuring suppliers deliver purchases defect-free and on-time through partnering with Centralized Parts Ordering on a daily basis
- Receive and store parts in an organized and easily accessible manner
- Ensure that updates to PartsNet occur timely, complete frequent inventory cycle counts and ensure parts are available when needed
- Manage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications in an organized manner
- Ensure warranty items are shipped and are received on time, as well as follow-up on returns and warranty-grams in partnership with the warranty department
- Partner with Customer Service Coordinator to ensure repairs are being scheduled as parts are available
- Vendor support and accountability & ensuring payments are being processed correctly
- Perform process analyses and reviews in areas such as Inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews and other areas
- Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability
- Use systems such as ServiceNet or AS400 to understand the operational dynamics for problem solving and process improvement
- Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability
- Projects and tasks assigned by Branch Financial Manager and District Financial Manager
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