Main Line Service Advisor | Base+Commission - Olympia Subaru

Main Line Service Advisor manages customer repair orders from write-up to delivery in a high-volume Subaru service department. Responsibilities include greeting customers, assessing service needs, writing and managing repair orders, recommending repairs based on technician findings, communicating timelines and costs, coordinating with technicians for accurate and timely repairs, handling escalations, ensuring accurate documentation and billing, and scheduling within a Monday–Saturday workflow. The role emphasizes complex repair coordination, customer relationships, and strong organizational and communication skills in a professional, performance-driven environment with base hourly pay plus commission.