Mail Services Associate Lead
$41,600–$44,200 year
On-site · Herndon, Virginia, United States
Job Summary
Site Lead oversees on-site operations, productivity, and quality standards; acts as the primary point of contact at the site, coordinating staff, resources, and communication between teams and upper management. Responsible for supervising, training, and supporting the team; ensuring policy compliance; coordinating with leadership and on-site client contacts; monitoring project progress and resolving delays; conducting floor walks and on-site audits; maintaining daily contact with regional manager and facilities team; ensuring proper use and maintenance of equipment and materials; reports to Regional Manager.
Required Qualifications
- Good communication skills
- Basic understanding of operating instructions and processes for machines
- Basic understanding of or the ability to learn locations and organizational structure of the company
- Basic understanding of postage rates and regulations
- Ability to correctly sort and distribute large amounts of mail
- Ability to understand and follow written and oral instructions
- Ability to complete projects in a timely manner
- High school diploma or equivalent preferred
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