Mail Clerk - Medical Claims Deptartment

Open, sort, and batch incoming mail, faxes, and claim documents while organizing materials by type such as CMS-1500 and UB-04 forms. Distribute correspondence to appropriate departments, enter claim data into the EZ-CAP system, and research provider and member information. Log daily mail volumes, prepare batches for scanning and vendor pickup, and process claim letters including pend and denial responses. Provide requested documentation like EOBs and scanned copies, assist with claims research using Excel, and sort certified and overnight mail. Maintain strict confidentiality in compliance with HIPAA and company policies.