M365 Technician (Information Systems Specialist 6)
$78,276–$118,344 year
Remote · Salem, Oregon, United States
Job Summary
Administer and support the agency's Microsoft 365 GCC environment to ensure secure, reliable daily operations across core services (Exchange Online/Outlook, Teams, SharePoint/OneDrive, Entra ID). Implement governance, security/compliance, and licensing standards; resolve incidents and requests; and implement approved changes, escalating complex work as needed. Responsibilities include tenant and service administration (mailboxes, groups, policies, permissions), Conditional Access and MFA configurations, endpoint management for Windows and mobile devices, incident/change/troubleshooting, data protection and Defender/endpoint security policies, identity provisioning and license administration in Entra ID, and automation using PowerShell, Autopilot, Copilot, and Power Platform. Documentation and knowledge sharing to support continuous operations. For explicit duties, request position description from HR.SOS@SOS.oregon.gov.
Required Qualifications
- Five (5) years of information systems experience in Core Microsoft 365 Government Community Cloud (GCC) administration OR an Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND three (3) years of information systems experience in Core Microsoft 365 GCC administration OR a Bachelor's degree in Information Technology, Computer Science, or related field AND one (1) year of information systems experience in Core GCC administration.
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