M-F Day Shift Staff
On-siteMiles City, Montana, United States
Job Summary
Greet fans enthusiastically and deliver fan-first service by exceeding expectations with timely, quality interactions. Prepare food products accurately while following restaurant, health, and safety standards. Operate and maintain equipment including grills, fryers, and freezers; complete assigned preparation work for stocking and setting up the grill area. Calmly solve fan concerns while embracing service recovery standards. Maintain a positive, safe, clean, and inviting environment by exhibiting genuine passion for excellence and practicing proper personal hygiene. Work well under pressure-packed situations while standing for the entire shift and lifting 50 pounds.
Required Qualifications
- Communicate positively with fans and co-workers constantly during shifts
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift and able to lift 50 pounds
- Ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone (41-140F)
- Practice established food handling procedures and meet any local health regulations
- Exhibit good manners, proper personal hygiene, and promptness
- Have fun and maintain a positive attitude at all times!
Desired Qualifications
- positive, energetic employees
- passionate about the Dairy Queen brand
- delivering exceptional customer (fan) service
- enjoy working in a fun, fast paced environment
- eager to lead
- do things right
- be accountable
- have ownership in what they do
- create smiles and stories for our fans
- Be an ambassador of the Dairy Queen brand
- be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Quickly and accurately prepare food products following restaurant, health, and safety standards
- Properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment
- Complete assigned preparation work for stocking and setting up grill area
- Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- At all times exhibit a genuine passion for excellence
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