Luxury Travel Consultant – Customer Experience (Remote)
RemoteManagua, Managua Department, Nicaragua
Job Summary
Provide responsive customer support via phone, email, and online messaging to assist clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. Communicate essential travel details, documentation requirements, and agency guidelines while monitoring bookings for accuracy and following up to confirm client satisfaction. Resolve client questions or concerns with a solutions-focused mindset and maintain organized records by updating internal systems as needed. This fully remote role offers flexible scheduling, career development opportunities, and travel-related perks within a collaborative team culture focused on delivering exceptional client experiences.
Required Qualifications
- Strong communication and interpersonal skills
- Ability to work independently in a remote environment
- High level of organization and attention to detail
- Comfortable using digital tools, booking platforms, and communication software
Desired Qualifications
- Customer service experience in travel, hospitality, or a related field preferred
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