Luxury Travel Consultant – Customer Experience (Remote)
RemoteMay Pen, Clarendon, Jamaica
Job Summary
Provide responsive customer support via phone, email, and online messaging while assisting clients with luxury and leisure travel reservations, itinerary updates, and special accommodations. Communicate essential travel details, documentation requirements, and agency guidelines, then monitor bookings to ensure accuracy and follow up to confirm client satisfaction. Resolve client questions or concerns with a solutions-focused mindset and maintain organized records by updating internal systems as needed. This fully remote role offers flexible scheduling, career development opportunities, and travel-related perks within a collaborative team culture.
Required Qualifications
- Strong communication and interpersonal skills
- Ability to work independently in a remote environment
- High level of organization and attention to detail
- Comfortable using digital tools, booking platforms, and communication software
Desired Qualifications
- Customer service experience in travel, hospitality, or a related field preferred
- Passion for travel and creating positive client experiences
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.