Luxury Skincare Advisor Battersea (37.5 hours)
On-siteLondon, England, United Kingdom
Job Summary
Deliver a customer-first experience by providing unbiased, expert advice on luxury skincare brands and exceeding sales targets, LFL growth, and ATV conversion. Maintain a visually inspiring store environment while adhering to all compliance, loss prevention, and stock handling policies. Build a loyal customer base through one-to-one consultations and drive brand acquisition, specifically for N.dulge. Schedule training sessions to share up-to-date product knowledge with the team and communicate clearly with external partners and store visitors. Work as one team to achieve common goals in a welcoming environment.
Required Qualifications
- All applicants must have the right to live and work in the UK
- Specific interest and passion for luxury skincare
- Passion for delivering exceptional service
- Confident in one to one skincare consultations
- Ability to deliver a 'customer first' experience
- Ability to understand store targets and KPI's
- Strong communication skills
- Ability to follow direction
Desired Qualifications
- Passionate about beauty
- Ability to use own initiative
- Embraces change
- Flexibility to meet rapidly changing priorities and deadlines
- Leads by example
- Values honesty and integrity in working relationships
- Ability to effectively lead and coach others
- Ability to understand store targets and KPI's
- Ability to deliver a 'customer first' experience
- Confident in one to one skincare consultations
- Specific interest and passion for luxury skincare
- Passion for delivering exceptional service
- Strong communication skills
- Ability to follow direction
- Ability to use own initiative
- Embraces change
- Flexibility to meet rapidly changing priorities and deadlines
- Leads by example
- Values honesty and integrity in working relationships
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