Luxury Retail Sales Associate FT
$44,616–$52,000 year
On-siteCerritos, California, United States
Job Summary
Luxury Retail Sales Associate (Full-Time) responsible for driving sales and delivering exceptional customer service per company standards. Key duties include using POS/Cegid for transactions, handling cash and merchandise returns, maintaining product knowledge, managing client books, merchandising, stock replenishment, gift-wrapping, handling phone orders, and supporting floor moves and loss prevention. Requires high school diploma or GED, 3+ years in high-end retail or related sales, proficiency with Cegid, UPS system, and MS Office; strong interpersonal skills, ability to work in a fast-paced environment, and willingness to travel between boutiques as needed. French language ability is a plus.
Required Qualifications
- High School Diploma (or GED)
- degree in Retail, Fashion or related field or equivalent work experience and education
- Three plus years’ high-end retail, boutique or sales related work experience
- Understand inventory, customer’s sales experience and merchandising
- Perform all Cegid transactions proficiently, such as sales (cash, checks, credit or debit cards, Longchamp gift cards and merchandise return cards, travelers checks), returns, exchanges, item and customer look ups, CRM, run reports and open and close registers in accordance with Cegid Manual guidelines
- Proficient with the UPS System
- Properly prepare and send shipments
- Working knowledge in Microsoft Excel, Outlook, and Microsoft Word
- Ability to read, count and write to accurately complete all documentation
- Ability to freely access all areas of the store including selling floor, stock area, and register area
- An understanding of the French language would be a plus
Desired Qualifications
- Three plus years’ high-end retail, boutique or sales related work experience
- Understand inventory, customer’s sales experience and merchandising
- Perform all Cegid transactions proficiently, such as sales (cash, checks, credit or debit cards, Longchamp gift cards and merchandise return cards, travelers checks), returns, exchanges, item and customer look ups, CRM, run reports and open and close registers in accordance with Cegid Manual guidelines
- Proficient with the UPS System
- Properly prepare and send shipments
- Working knowledge in Microsoft Excel, Outlook, and Microsoft Word
- An organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions
- Ability to read, count and write to accurately complete all documentation
- Read and understand work-related materials
- Ability to freely access all areas of the store including selling floor, stock area, and register area
- An understanding of the French language would be a plus
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