Luthier - Guitar Center

Perform maintenance and repair services on customer-owned instruments with a high level of craftsmanship, including completing warranty repair work. Maintain store-owned gear as requested and interact with customers to ensure a positive experience. Assist in maintenance of specific store inventory while building business through quality work and customer service. Handle customer service issues as needed and follow through on work activities to resolve issues or capitalize on opportunities. Gain product knowledge through the GC certification program and develop skills in sales and store operations.