Luthier - Guitar Center

Perform maintenance and repair services on customer-owned instruments while assisting in the upkeep of store inventory. Complete warranty repair work and maintain store-owned gear as requested. Interact with customers to ensure a positive experience, handling service issues with genuine knowledge and approachability. Identify opportunities to capitalize on business growth through quality craftsmanship and customer engagement. Develop skills in product, store operations, and sales through the GC certification program. Train learners on techniques and communicate information effectively for retention.