Luthier - Guitar Center

Perform maintenance and repair services on customer-owned instruments while assisting in the upkeep of store inventory. Complete warranty repair work and maintain specific store-owned gear as requested. Interact with customers to ensure a positive experience, handling service issues with genuine knowledge and approachability. Identify opportunities to capitalize on sales through product understanding and follow through on work activities without being asked. Gain certification in sales techniques and effectively train learners on product and store operations.