Luthier - Guitar Center

Perform maintenance and repair services on customer-owned instruments while assisting in store inventory upkeep. Complete warranty repair work and maintain store-owned gear as requested. Interact with customers to ensure positive experiences, handling service issues with a genuine, knowledgeable approach. Identify opportunities to capitalize on business growth through quality craftsmanship and sales techniques. Develop skills in product knowledge, store operations, and leadership while training learners to retain techniques.