Luthier - Base Pay + Commissions

Perform maintenance and repair services on customer-owned instruments while assisting in the upkeep of specific store inventory. Complete warranty repair work and maintain store-owned gear as requested, ensuring a high level of craftsmanship for every task. Interact with customers to ensure positive experiences and handle service issues with approachability and genuine knowledge. Identify opportunities to capitalize on sales through product understanding and follow through on work activities without being prompted. Train learners on techniques and product information to ensure retention and support store operations.