Luthier - Base Pay + Commissions

Perform maintenance and repair services on customer-owned instruments while assisting in the maintenance of specific store inventory. Service instruments with a high level of craftsmanship and complete warranty repair work. Maintain store-owned gear as requested and interact with customers to ensure a positive experience. Handle customer service issues and identify opportunities to resolve work activities independently. Gain product and sales knowledge through GC certification and train learners on techniques.