Lumber Sales Coordinator
$48,402–$53,061 year
On-siteBend, Oregon, United States
Job Summary
Execute the sales call process by creating quotes, processing orders, and managing construction schedules to support the sales team. Establish and maintain professional relationships with customers in the residential construction industry, communicating daily with internal departments, vendors, and external associates. Proactively set and meet personal sales and profit goals while ensuring timely material shipments to job sites and managing open orders for invoicing. Interact with dispatch to coordinate deliveries, confirm customer needs, and handle material returns by sending photos and requests. Maintain customer profiles in Outlook or CRM, search inventory across yards, and utilize resources to find solutions or identify substitute products. Complete purchase orders, confirm confirmations, and tie POs to orders accurately. Follow all AR account procedures, safety protocols, and company policies while attending team meetings and contributing ideas for process improvements.
Required Qualifications
- Knowledge of building materials and or experience in construction industry
- Strong communication skills both through phone and email
- Proven ability to develop relationships
- Ability to operate personal computer, smartphone, scanner, and any other equipment necessary for the job
- Ten-key by touch
- Ability to type 40+ WPM
- Proficiency in Microsoft Word, Excel, and Outlook
- Ability to speak, write, and read English
- Ability to execute PLC selling strategies and initiatives
- Ability to achieve sales goals and objectives
- Knowledge of PLC selling principles, practices, and protocols
- High School Diploma or GED equivalent
- Ability to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environment
- Demonstrate sound judgment in dealing with sensitive business matters with internal and external customers of all types
- Ability and willingness to identify processes, tools and/or procedures that may be improved upon to improve the workplace and outcomes for our customers
- Ability to communicate with all levels of management and employees at a high skill level and speak effectively in front of groups
- Strong focus, planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, and do what is necessary to meet deadlines, while maintaining a high degree of attention to detail and accuracy
- Ability to function independently, as part of a team, and as a leader within your own sales cohort with a positive attitude, strong work ethic and commitment to excellence
- Ability to think and respond quickly, positively, and professionally to constantly changing circumstances
- Ability to appropriately manage stress and interact with others
- Must be able to lift/push/pull up to 50 pounds and carry objects 50 feet
Desired Qualifications
- Ability to sit and/or stand for extended periods of time
- Ability to work in an office environment
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