Lubbock Case Manager
On-siteLubbock, Texas, United States
EXPIREDLubbock, Texas, United StatesOn-siteFull TimeSenior LevelBachelors DegreeSmall
Full TimeSenior LevelBachelors DegreeSmall
Job Summary
Review pre-admission documentation and conduct intake interviews for patients. File Individual Program Plans, case management notes, and weekly contact reports in medical records. Chair IPPs, family conferences, and discharge meetings while providing advocacy services and explaining long-term goals with licensed therapists. Assist with scheduling SSDI, Medicare, and home evaluations; coordinate outside pursuits and financial resources for planned activities. Manage discharge planning and community referrals. Available after hours as needed. Bachelor's degree required; two years of case management experience preferred.
Required Qualifications
- Bachelor's Degree in rehabilitation, psychology, social science or accepted field from an accredited college or university
- Knowledge of counseling techniques and conflict resolution practices and the ability to implement them therapeutically
- Demonstrate good organizational skills
- Knowledge of the multiple and complex needs of the brain injured population
- Knowledge of and ability to document according to facility standards
- Excellent communication skills
- Ability to work as a team member and facilitate the efforts of the treatment team
- Ability to participate in the successful implementation of overall program goals
- Ability to cope with stressful situations
- Knowledge of licensing and accreditation standards (i.e., CARF, TRC, Medicare/Medicaid)
- Establish and maintain courteous, cooperative service-oriented relationships with patients, the public, and other members of the health care team
- Communicate with the appropriate supervisor, and other staff members regarding patient care issues in a professional manner
- Listen actively to needs and wants of others, responding in an appropriate manner
- Identify problems/concerns, inform appropriate persons in a timely manner, and participate in a positive approach to the resolution
- Promote unity and teamwork among co-workers
- Handle confidential information appropriately
- Provide timely and constructive feedback to others, selecting appropriate communication style
- Prefer two years' experience in Case Management Services to one or more disabled populations and or two years' experience working with persons with disabilities in a rehabilitation setting
Desired Qualifications
- Master's preferred
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