Low Voltage / Access Control Technician 1
On-siteGrand Rapids, Michigan, United States
Job Summary
Execute all Level I installer roles including configuring devices, programming management platforms, and overseeing system commissioning. Lead installation teams by delegating tasks, mentoring Level 1 installers, and maintaining high standards through Factory Authorized Testing (FAT) of products. Manage project and service tickets with streamlined updates while establishing communication channels with Project Delivery Coordinators, Project Managers, and customers. Demonstrate expertise in nurse call systems, card access systems, and video surveillance products to ensure seamless project execution and reliable client solutions.
Required Qualifications
- Minimum 2 years with a previous construction trade
- Advance knowledge of electricity (high and/or low voltage)
- Hands-on/field experience from previous work experience
- Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc.)
- Ability to identify and use common low voltage cabling
- Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing
- Ability to read architectural drawings
- Team management/supervisor experience
- Previous experience completing projects within scope
- Previous experience with service ticketing processes
- Required 1+ year of previous knowledge in fire, CCTV, intrusion, emergency nurse call systems
- Excellent communication skills
- Must have valid US Driver's license
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