LOUNGE SUPERVISOR
$44,075–$49,587 year
On-siteAlbuquerque, New Mexico, United States
Job Summary
Oversee beverage operations across bars, restaurants, and pool areas, ensuring smooth functioning and alignment with high standards. Manage beverage inventory, order supplies, and maintain relationships with suppliers to ensure product availability while minimizing waste. Interview, hire, train, and assign work to a team of beverage staff, preparing schedules and coaching employees on responsible alcohol service and appearance guidelines. Complete daily financial reports, reconcile shift paperwork, and ensure all service equipment is maintained safely. Solicit guest feedback, resolve complaints, and enforce standardized recipes and temperature logs. Maintain a clean, organized environment compliant with Indian Health Services regulations and handle incidents involving patrons or staff. Submit product requisitions and oversee transfers to other locations.
Required Qualifications
- High School Diploma, GED certification or equivalent
- Two (2) years supervisory experience in a bar/lounge with a full liquor license
- Must be at least 21 years of age
- Must obtain and maintain a New Mexico Alcohol Server's License prior to hire date
- Must be able to successfully pass a stringent background investigation
- Will require a pre-employment and random drug screening
- Knowledge of beverages, including cocktails, wines, spirits, and non-alcoholic drinks, as well as trends and industry best practices
- Knowledge of local and state liquor laws
- Knowledge of safety and sanitation standards
- Experience with Point-Of-Sale programs
- Ability to maintain confidential information
- Ability to supervise associates
- Effectively and professionally handle guest conflict situations
- Detail oriented with strong customer service focus
- Maintains the highest standard of personal hygiene
- Must be available to work required schedule which may include days, nights, weekends, holidays, split shifts, and overtime as needed
- Must be able to lift 50lbs
- Must be able to climb ladders, stairs, scaffolding, ramps, poles
- Must be able to crawl
- Must be able to crouch
- Must be able to feel attributes of objects by touching
- Must be able to grasp objects with fingers and palm
- Must be able to hear sounds at normal speaking levels
- Must be able to kneel
- Must be able to see the nature of objects by the eye
- Must be able to walk throughout the work area
- Must be able to sit for sustained periods of time
- Must be able to stand for sustained periods of time
- Must be able to stoop
- Must be able to talk and exchange ideas by means of the spoken word
- Must be able to balance body equilibrium
- Must be able to ascend or descend ladders, stairs, scaffolding, ramps, poles
- Must be able to move about on hands and knees or hands and feet
- Must be able to bend the body downward and forward by bending leg and spine
- Must be able to perceive attributes of objects such as size, shape, temperature, or texture by touching
- Must be able to pick, pinch, type or otherwise work primarily with fingers
- Must be able to apply pressure to an object with the fingers and palm
- Must be able to extend hand(s) and arm(s) in any direction
- Must be able to express or exchange ideas by means of the spoken word
- Must be able to convey detailed or important spoken instructions to other workers accurately, loudly, or quickly
- Must be able to bend, twist, rotate, push, pull, carry
- Must be able to reach, carry, lift, twist, and rotate
- Must be able to lift, push, pull, twist, and rotate
- Must be able to grasp, manipulate bilateral coordination, hand and eye coordination, and overall finger dexterity
- Must be able to work on uneven, inclined, hard and soft carpeted floors, cement structures and surfaces
- Must be able to work in temperature extremes and inclement weather conditions
- Must be able to work indoors and outdoors
- Must be able to work subject to hazards which may cause personal bodily harm; diseases; cuts bruises, burns, common cold, influenza, dust, odors and elevated noise levels
Desired Qualifications
- Two (2) years of college
- Six (6) months food or restaurant experience
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