Loss Prevention Responsible
$78,400–$78,400 year
HybridToronto, Ontario, Canada
Job Summary
Drive Loss Prevention strategy and execution within the Sales Market by implementing tools, training, and shrinkage reduction strategies across operations. Analyze shrinkage reports, transaction data, and inventory discrepancies to detect internal and external losses, while conducting root-cause analysis and providing actionable insights. Develop and adjust global LP standards to comply with local laws, manage LPMS and CCTV systems, and lead case management for theft, fraud, and law enforcement communications. Train store staff on security protocols, partner with stakeholders to ensure policy consistency, and prepare reports highlighting trends and improvement opportunities. This hybrid role in the Toronto Support Office requires 3–5 years of retail loss prevention experience, a Bachelor's degree, and fluency in English and relevant local languages.
Required Qualifications
- Bachelor's degree in Business Administration, Security Management, or related field (or equivalent professional experience)
- 3–5 years of experience in loss prevention, security, or risk management
- Proven track record in reducing shrinkage and improving operational compliance
- Strong understanding of retail operations, inventory management systems, and POS transaction analysis
- Advanced analytical and problem-solving skills with attention to detail
- Strategic thinking, communication, training, and interpersonal skills
- High integrity and discretion when handling sensitive information
- Self-motivated, results driven, proactive, and capable of working independently
- Strong leadership and influencing skills across all organizational levels
- Ability to work in a fast-paced retail environment and travel between locations
- Ability to use MS Office & LP tools (LPMS, KPI dashboards, CCTV systems, shrinkage reports)
- Experience in LP case management (fraud, investigations, handling authorities)
- Proven experience in implementing LP strategies and using detection tools
- Fluency in English and relevant local languages is mandatory (written/verbal)
Desired Qualifications
- Certification in Loss Prevention, Risk Management, Retail Security are an advantage
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