Loss Prevention Officer

Job Summary

Required Qualifications

• •Ability to read, write and speak in English
• •Flexibility to work different shifts to include overnight
• •Must be able to lift 50 pounds, bend, stand, walk
• •Ability to execute all emergency protocols
• •Ability to check all I.D's of the hotel visitors, vendors, applicants
• •Ability to escort visitors, vendors, applicants to the appropriate location
• •Ability to notify the department head involved for permission for non-staff personnel to enter the premises
• •Ability to monitor heartists entrance, checking I.D. cards
• •Ability to maintain visitor's log
• •Ability to issue passes
• •Ability to enforce package pass policy
• •Ability to enforce heartists entrance and parking policy
• •Ability to distribute heartists documents or messages as necessary
• •Ability to submit end of shift report
• •Ability to maintain shift log
• •Ability to maintain lost and found log
• •Ability to maintain laundry log
• •Ability to work special events securing the areas as required by DOE
• •Ability to not leave assigned station unless properly relieved as specified by the Director of Rooms, or Loss Prevention Manager
• •Ability to perform all necessary clerical requirements of the Loss Prevention Department under the supervision of the Loss Prevention Supervisor
• •Ability to file
• •Ability to process work orders
• •Ability to order supplies
• •Ability to maintain necessary schedules
• •Ability to post bulletin board information
• •Ability to clean and organize the office areas
• •Ability to protect hotel from admission of undesirables and others not conducting legitimate business within the premises
• •Ability to conduct locker rooms inspections
• •Ability to detex patrol of all areas of the hotel
• •Ability to monitor life and safety systems to include fire panels, cameras
• •Ability to perform investigations as needed
• •Ability to respond to police officials in the building, to include fire department
• •Ability to respond to people's needs, accidents, incidents in a fast and efficient manner
• •Ability to accurately report all incidents and actions taken in the shift
• •Ability to write workers' compensation incident reports
• •Ability to take appropriate actions dealing with medical situations and emergencies
• •Ability to handle, log and store lost and found items
• •Ability to respond to guest requests about lost and found
• •Ability to respond immediately to emergency incidents and security requests as assigned
• •Ability to ensure maximum guest, heartists, and hotel safety and security at all times
• •Ability to be courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures
• •Ability to report in writing on all activities during each shift before leaving the hotel
• •Ability to deliver oral reports and emergency notifications as directed by the established security procedures
• •Ability to perform duties as assigned by the Director of Rooms and Loss Prevention Manager and Loss Prevention Supervisors
• •Ability to respond to the directions from any Executive Committee member or Department's Managers
• •Ability to create and maintain the highest standards of safety and security at all times
• •Ability to be professional in attitude, appearance, and application of duties
• •Ability to check heartists leaving and entering the hotel at the beginning and end of the shifts
• •Ability to collect all package passes
• •Ability to inspect parcels taken from the hotel
• •Ability to monitor the security of the deliveries
• •Ability to confiscate all unauthorized parcels
• •Ability to notify the Director of Rooms and Loss Prevention Manager and the appropriate department head of the situations
• •Ability to log unauthorized parcels
• •Ability to patrol all locations requiring special attention as frequently as possible
• •Ability to perform Security rounds of the hotel
• •Ability to perform duties as assigned by the Director of Rooms, or Loss Prevention Manager
• •Ability to perform all necessary clerical requirements of the Loss Prevention Department
• •Ability to perform investigations as needed
• •Ability to respond to police officials in the building, to include fire department
• •Ability to conduct locker rooms inspections
• •Ability to detex patrol of all areas of the hotel
• •Ability to monitor life and safety systems to include fire panels, cameras
• •Ability to execute all emergency protocols

Desired Qualifications

• •Spanish