Loss Prevention Customer Service Associate
$35,235–$37,315 year
On-siteSouthington, Connecticut, United States
Job Summary
Support a positive customer shopping experience while maintaining a strong store partnership with store teams and Loss Prevention. Provide timely, courteous service to customers and engage them to create a positive environment. Act as an effective deterrent to theft through customer engagement and a professional presence. Observe accurate checkout procedures and communicate shrink-related concerns to Store Management. Coordinate shrink reduction activities and participate in store goals. Maintain confidentiality, promote safety awareness, and follow all labor laws and policies. Work a flexible schedule to support business needs.
Required Qualifications
- Excellent communication skills
- Good judgment
- Ability to respond appropriately to changes in direction or unexpected situations
- Ability to work a flexible schedule to support business needs
- 0-2 years retail or security experience
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