Loss Prevention Customer Service Associate II
$27,664–$38,688 year
On-siteMemphis, Tennessee, United States
Job Summary
Loss Prevention Customer Service Associate II at TJX Companies (Marshalls/HomeGoods family) based in Memphis, TN. Contributes to district loss prevention by acting as a visual deterrent, wearing a Body Worn Camera, and maintaining a front-of-store presence. Delivers a positive customer experience, supports store management, follows company policies, and participates in incident documentation and reporting. Duties include greeting customers, responding to requests for assistance, observing and reporting suspicious behavior or incidents, completing a closing safety sweep with management, and performing other assigned tasks while upholding store safety and brand protection.
Required Qualifications
- 0-2 years retail or security experience
- Strong verbal and written communication
- Ability to stand for long periods of time
- Ability to take initiative and work independently
- Ability to prioritize and manage workload
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