Loss Prevention Associate II
$35,152–$38,688 year
On-sitePleasant Hill, California, United States
Pleasant Hill, California, United StatesOn-siteFull Time$35,152–$38,688 yearEntry LevelEnterprise
Full TimeEntry LevelEnterprise
Job Summary
Conduct visual deterrent patrols at the front of the store or in designated departments while wearing a body-worn camera. Greet customers appropriately, respond to assistance requests via radio, and observe for suspicious behavior or critical incidents to report to loss prevention. Perform a closing safety sweep with management and document required incidents in AIIM Case Management. Adhere to the Store Emergency Response Guide and all company policies. Requires 0-2 years retail or security experience and the ability to stand for long periods. Starting pay is $16.90 to $18.60 per hour.
Required Qualifications
- Strong verbal and written communication
- Sound decision making skills
- Ability to take initiative and perform well independently
- Prioritizes/organizes workload and manages time effectively
- Able to stand for long periods of time
- 0-2 years retail or security experience
- Must be able to wear a complete Company approved uniform including a Body Worn Camera
- Must be able to wear a body worn camera
- Must be able to adhere to all Company Policy and Procedure
- Must be able to document required incidents in AIIM Case Management
- Must be able to respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
- Must be able to observe and report any suspicious behavior or critical incidents to LP or store management
- Must be able to perform a closing safety sweep of the store with a member of management
- Must be able to establish and maintain a position at the front of the store or in a department
- Must be able to greet customers appropriately, demonstrate courtesy and respect
- Must be able to act as a visual deterrent to prevent potential loss/dishonesty
- Must be able to review and understand the Store Emergency Response Guide
- Must be able to exercise sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand
- Must be able to maintain a proper and professional stance in the designated area at the front of the store
- Must be able to support a positive customer shopping experience in the store
- Must be able to maintain a strong store partnership with store teams and loss prevention
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