Loss Prevention Associate II
$36,941–$39,021 year
On-siteAlameda, California, United States
Job Summary
Support the District Loss Prevention Manager by acting as a visual deterrent to prevent potential loss and dishonesty while wearing a body-worn camera. Maintain a professional stance at the front of the store or in a designated department, greet customers with courtesy, and respond to assistance requests by referring them to store management. Observe and report any suspicious behavior or critical incidents, perform closing safety sweeps with management, and document required incidents in the AIIM Case Management system. Adhere to all company policies, including the Store Emergency Response Guide, and prioritize workload effectively. This role requires strong decision-making skills and the ability to stand for long periods, supporting a positive shopping experience within the TJX family of brands.
Required Qualifications
- Strong verbal and written communication
- Sound decision making skills
- Ability to take initiative and perform well independently
- Prioritizes/organizes workload and manages time effectively
- Able to stand for long periods of time
- 0-2 years retail or security experience
- Must be able to wear a complete Company approved uniform including a Body Worn Camera
- Must be able to wear a body worn camera
- Must be able to adhere to all Company Policy and Procedure
- Must be able to document required incidents in AIIM Case Management
- Must be able to respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
- Must be able to observe and report any suspicious behavior or critical incidents to LP or store management
- Must be able to perform a closing safety sweep of the store with a member of management
- Must be able to establish and maintain a position at the front of the store or in a department
- Must be able to greet customers appropriately, demonstrate courtesy and respect
- Must be able to exercise sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand
- Must be able to act as a visual deterrent to prevent potential loss/dishonesty
- Must be able to review and understand the Store Emergency Response Guide
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