Loss Mitigation Coordinator

Contact delinquent customers by telephone or mail to identify financial situations and obtain updated data, including tax returns and property records. Analyze borrower information to pursue loan workout negotiations, preparing analysis proposals for the Special Assets Committee or counter-proposals. Coordinate approved loss mitigation options such as modifications, extensions, and short sales, while counseling borrowers on the best paths to fulfill obligations. Maintain compliance with Federal and State regulations by tracking workout performance and reporting monthly account status. Serve as a liaison to third parties like realtors and attorneys with proper borrower permission. Prepare quarterly reports for the Loan Review Committee and adhere to investor workout hierarchy guidelines for FNMA loans.